Aftercare, Service & Maintenance

At Warmco we believe that the customer experience does not finish with the installation of the heater. As part of our customer care procedure, you can expect Warmco staff to contact you on completion of the work, to confirm that your experience was a positive one.

We aim to provide first rate aftercare for any maintenance or service work that is required. We strongly recommend that all heaters are serviced on an annual basis in order to prolong their working lives, maintain their efficiency and to ensure their safe operation. The majority of our service work is carried out during the summer months and it is always our policy to give priority to our existing customers. Prior to your service visit, the service department will contact you to arrange a convenient date for our engineer to call.

All work carried out with the service will comply with the manufacturer’s guidelines.

The following list shows the main checks that are carried out on a suspended gas heater:

Flue/combustion air system for soundness.
The electrics will be checked on the heater and controller.
The suspension and support of the heaters.
The gas connection to the heater and the pipe work for soundness.
The burner assembly and ignitor.
The heater exchanger will be inspected for cracks and will be cleaned (if accessible).
The supply axial fan and motor.
Wires checked on the gas valve.
Thermal fan control and control relay.

On completion, you will be issued with a Service Report/certificate and a printed flue gas analysis report for each heater.

As well as servicing Winterwarm and Powrmatic heaters, Warmco will also service other makes of heater such as Reznor, Ambirad, Benson, Combat, and Dravo. Furthermore, Warmco can also service your boiler(s) that provide heating for your offices.

When a problem occurs with a heater, we will endeavour to send an engineer out to site to diagnose the fault, order parts where necessary and repair the heater as soon as possible. Information on maintenance contracts is available upon request. These can be tailored to your individual requirements.

Get a quote

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Contact information

Name*

Company name*

Preferred telephone number*

Email address*

Postcode*

Your preferred method of contact*

Telephone

Please tell us about your building

Your building use

Building dimensions*

Please give us the length, width and height of the building to be heated. If your building has an apex, please give us the height to the eaves, then also to the apex.

Unit of measurement*

Please select the unit of measurement for the building dimensions.

Temperature requirements

Age of building / levels of insulation

Fuel source*

Additional information

If there is any other information that you think is relevant, please note it down here.

If you wish to send any extra information such as formal plans, sketch plans or photos these can help us to give you a more accurate quote. Please send these as attachments to contactus@warmco.co.uk and give ‘Quote for your company name / your name’ as the title for your email.

Testimonials

The heater installed by Warmco is absolutely brilliant! It has surpassed our expectations… it is very efficient on gas consumption and overall working with Warmco will save us a lot of money in future. All in all we are over the moon with our heating system and would be very happy to recommend Warmco’s services to anyone.

Russ Moore – A S Plant, Mansfield October 2020

Warmco were very quick to respond to our request for a survey and to quote for our heating; much faster than the response time that I have generally come to expect form other companies. The engineers communicated well and worked round our site requirements, to create minimal disruption to ourselves and our customers. We are pleased with our heating, it is working well. Warmco have been available to assist with giving advice on our system. Overall, we were very impressed from the start to finish of our dealings with Warmco.

Mark Donoghue – Brownhills Leisure World – November 2020

Overall I'm happy with the service provided by Warmco. The site visit and quoting process was good. The install guys were good, on time, seemed to get on with the job and completed it on time with good communications. As for the heaters, as it hasn’t been too cold as yet, I can't comment fully on how effective they are.”

Darrell Freeman – Big Dude Clothing, Ellesmere Port October 2020

Warmco were knowledgeable when it came to recommending a heating system to us. They explained the system in a way that gave us confidence in the products and services they were offering. Most importantly, the price was right. The installation was great, the engineers came when we were told they would, worked round our warehouse operations, did a neat job of the installation and were clean and tidy. We are pleased to say that the heating does exactly what we need it to do.

Kevin Wright – Italy Hair and Beauty Ltd, Wrexham - August 2020